Frequently Asked Questions

You 🙂 That’s right – you’re in charge! With the help of the Survey Shack app, you will inspect the property step by step, guided by expertly designed prompts, images, and visual cues. Along the way, you will learn about the property, its condition, and gain insight into what surveyors look for.

Your responses to a set of professionally crafted questions generate an informative report on the property’s condition. This process not only helps you understand the property better, but also, when necessary, provides specific recommendations on the best professional or qualified contractor to instruct.

Inspection time varies depending on the size of the property. Survey Shack guides you through the process step by step, helping you identify defects and learn along the way. You won’t be required to complete the inspection all at once. Your progress is saved automatically, so you can pause and resume whenever it suits you. Once your inspection is complete, sit back and review your detailed, actionable report over a cup of tea.

We do not provide valuation services.

The primary purpose of a mortgage valuation is to safeguard the lender’s interest in a property. While the valuation surveyor has a duty of care to the applicant, these surveys are often brief, sometimes lasting as little as 15 minutes, including property measurements. Consequently, it’s evident that a mortgage valuation survey does not comprehensively assess all aspects of a property’s condition. It may not account for upcoming significant expenses that could impact the applicant but might not concern the lender.

While the guidance, questions, and responses have been crafted by qualified surveyors, it’s important to note that a professional surveyor will not be reviewing your responses to the questions or the subsequent report based on your selections.

Based on your inputs, you may receive advice recommending instructing a professional surveyor and/or consulting with competent contractors.

In the near future, we will provide recommendations for defect-specific, industry rated competent contractors and surveyors based on the location details of the property you enter.